At Planwriter, we are committed to providing exceptional business planning and consulting services to our clients. We aim to ensure your satisfaction with our services. However, we understand that there may be situations where you need to request a refund. Please take a moment to review our refund policy below.
1. Consultation and Service Fees:
- Consultation and service fees paid to Planwriter for business planning and consulting services are non-refundable. This includes fees for initial consultations, business plan development, strategy sessions, and any other consulting services.
2. Cancellation of Services:
- If you choose to cancel your engagement with Planwriter before the commencement of any services, you may be eligible for a refund of any fees paid, minus a cancellation fee.
- The cancellation fee may vary depending on the scope of work and services that were initially agreed upon.
3. Scope of Work:
- Refunds are not applicable once we have initiated the work on your project, including but not limited to research, data collection, or the creation of any deliverables.
- Any request for a refund should be made prior to the start of work.
4. Client Satisfaction:
- We value your satisfaction and will make reasonable efforts to address any concerns or issues you may have with our services. In the event of dissatisfaction, please contact our customer support team to discuss potential resolutions.
5. Dispute Resolution:
- In case of a dispute regarding a refund or our services, we encourage clients to contact us to resolve the issue amicably. We are committed to finding fair and equitable solutions.
6. Exceptions:
- Exceptions to this refund policy may be considered on a case-by-case basis, subject to Planwriter’s discretion.
Contact Us: If you have any questions or need further clarification about our refund policy, please contact us at admin@planwriter.co. Our dedicated customer support team is here to assist you.
Please note that by engaging our services, you agree to abide by the terms and conditions outlined in this refund policy. This policy is subject to change without prior notice.